HindSight2010 Solutions Corporation
Terms and Conditions
We appreciate that you are submitting the mandatory data for your organization or in-scope target organization (if applicable), which is subject to these terms and conditions.
This agreement sets out the legally binding terms of your use of the services provided by HindSight2010 Solutions Corporation (hereinafter referred to as "Self-Serve Benchmark Platform" or "Services"). By accessing, using, and/or registering for the services provided by Self-Serve Benchmark Platform, you agree that you have read and understand this End User Terms of Service and all of its contents (hereinafter referred to as this "Agreement"), intend this Agreement to be the legal equivalent of a signed, written contract and equally binding, and that you will be subject to all of the terms and conditions set forth herein.
If you are the registered user of the Self-Serve Benchmark Platform, your completion of the mandatory data submission is also subject to the terms and conditions.
Definitions
In these terms and conditions:
- "You" means you individually, your organization, and an in-scope target organization.
- "Your Organization" means your employer, the business entity on whose behalf you are submitting the mandatory data.
- "In-scope Target Organization" means any in-scope other target organization which the registered user is acting on behalf of and wants to benchmark or compare with the selected peer group.
- "Your Data Submission" means data submitted by you about your organization or an in-scope target organization.
Data Submission and Usage
By providing this mandatory data to Self-Serve Benchmark Platform, you represent and warrant that (i) you are authorized by your organization or in-scope target organization (if you are acting on behalf of another organization) to provide your data submission to Self-Serve Benchmark Platform, and (ii) you have the authority to bind your organization or in-scope target organization to these terms and conditions.
By providing your mandatory data, you grant Self-Serve Benchmark Platform, without further compensation, the right to copy, sell, distribute, transmit, publicly display, create derivative works from, and reformat your data submission. The content of your data submitted will not be disclosed publicly; however, Self-Serve Benchmark Platform reserves the right at all times to include the submitted data in an aggregated format for the specified industry.
Automated Processing & AI-Generated Narratives
Reports generated by HindSight is 20/10 include narrative commentary produced by an automated language-model service ("HindSight AI"). This narrative is generated from your aggregated benchmark inputs and peer-group results. The narrative is advisory — it does not produce legal effects and is not the sole basis for any decision regarding you. You retain the right under Article 22 GDPR to request human review of any output that meaningfully affects you; such requests should be directed to feedback@hindsight2010.com.
GDPR Compliance
If you are in the European Economic Area (EEA) or submitting data that includes personal data of individuals within the EEA, you must comply with the General Data Protection Regulation (GDPR). HindSight2010 Solutions Corporation is committed to ensuring that your privacy is protected and adheres to the GDPR requirements. Any personal data you provide will be processed in accordance with our Privacy Policy and the GDPR.
Lawful Basis for Processing
HindSight2010 Solutions Corporation relies on the following lawful bases under Article 6 of the GDPR for processing personal data: (a) performance of a contract — to deliver the Services you have registered for; and (b) legitimate interests — to operate, secure and improve the platform, and to produce aggregated, non-identifying industry benchmarks. Where required, separate consent will be sought.
Controller and Processor Roles
HindSight2010 Solutions Corporation acts as Data Controller for personal data of registered users (e.g. account holders, billing contacts). Where Your Data Submission contains personal data of individuals other than the registered user (for example, your own employees), HindSight2010 Solutions Corporation acts as a Data Processor on your behalf. In that capacity, HindSight2010 Solutions Corporation will process such personal data only on your documented instructions and only for the purposes set out in this Agreement.
Data Subject Rights
You and any individuals whose personal data is included in your submission have the right to access, correct, delete, or restrict processing of personal data. Requests should be directed to feedback@hindsight2010.com.
Sub-processors
To deliver the Services, HindSight2010 Solutions Corporation engages a limited set of sub-processors. The current list is:
- Amazon Web Services, Inc. — hosting, storage, identity (region: US West / Oregon).
- Stripe, Inc. — payment processing.
- Anthropic, PBC — language-model service used to generate report narratives ("HindSight AI").
Material changes to this list will be published on this page. You may object to a new sub-processor by writing to feedback@hindsight2010.com; if HindSight2010 Solutions Corporation cannot accommodate a reasonable objection, you may terminate the affected Services.
International Data Transfers
Personal data may be transferred from the European Economic Area (EEA), the United Kingdom or other jurisdictions to the United States and India for processing. Where such transfers occur, HindSight2010 Solutions Corporation will implement an appropriate transfer mechanism — including, where applicable, the European Commission's Standard Contractual Clauses together with supplementary technical and organisational measures — to provide an adequate level of protection.
Data Retention
Personal data will be retained only as long as necessary for the purposes outlined in this agreement and in accordance with our data retention policies. Specific retention periods are as follows:
- Account data (registered user identity, login activity): retained for the life of the account plus 24 months.
- Submitted financial data: retained indefinitely in aggregated, non-identifying form for benchmark integrity; identifying linkage removed within 36 months of last activity unless required for an active subscription.
- Billing records: retained for the period required by applicable tax and accounting law (typically 7 years).
- Operational logs: retained for up to 12 months.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption and access controls.
Personal Data Breach Notification
In the event of a personal data breach affecting your data, HindSight2010 Solutions Corporation will notify the relevant supervisory authority and, where required, affected data subjects without undue delay and in any case within 72 hours of becoming aware of the breach, in line with Article 33 GDPR. Where HindSight2010 Solutions Corporation acts as Processor on your behalf, you will be notified without undue delay so that you can meet your own notification obligations.
Cancellation Policy
You may cancel your registration and data submission at any time by providing written notice to HindSight2010 Solutions Corporation.
Upon cancellation:
- Your access to the Self-Serve Benchmark Platform will be terminated.
- Any data submitted up to the point of cancellation will be retained and used in accordance with these terms and conditions.
- No refunds or compensation will be provided for any fees paid prior to cancellation.
Changes to These Terms
HindSight2010 Solutions Corporation may update these Terms from time to time. The "Last updated" date at the top of this page will reflect any change. For material changes (those that meaningfully affect your rights or obligations), HindSight2010 Solutions Corporation will provide reasonable advance notice — by email to your registered address and / or by a prominent notice within the platform — before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms; if you do not accept them, you may cancel under the Cancellation Policy above.
Dispute Resolution
Except as provided above, you agree that any dispute arising out of or any way related to these terms and conditions or your mandatory data submission shall be resolved only in the state or federal courts located in Castle County, Delaware, USA. These terms and conditions are governed exclusively by the laws of the State of Delaware without regard to its conflicts of laws.
The entire mandatory data submission questions are copyrighted to HindSight2010 Solutions Corporation, 108 West 13th St, Wilmington, Delaware 19801, U.S.A. © 2026. All Rights Reserved.